UPDATE 4/30/24 8:45 PM CST
A very good replace from LucidHyperlink:
We have additional elevated the construct infrastructure to expedite the method, which we estimate with a excessive diploma of confidence to take 4 hours to finish. This is a rolling restoration, so filespaces will repeatedly develop into accessible throughout this era.
— LucidHyperlink (@Lucid_Link) May 1, 2024
Looks like they’re getting there and success for me!
It mounted for me fairly shortly after I signed on this time. I’m positive it’s been a really tense day for all the oldsters at LL, however I’d wish to thank them for working laborious to get issues up and working.
UPDATE 4/30/24 4:30 CST
Looks like issues are transferring alongside. I noticed this replace from the oldsters at Hedge whose DropOff product works off of LucidHyperlink.
???????????? https://t.co/4EjQW5LFVO
— Hedge (@hedgeforvideo) April 30, 2024
I checked out LucidHyperlink’s Twitter account immediately for all the main points, in a screengrab beneath.
UPDATE 4/30/24 1:45 CST:
LucidHyperlink is constant to work on the outage and preserve people up to date in varied methods. Their Twitter account appears to be essentially the most well timed, and this picture is a bunch of tweets stitched collectively to provide a standing replace as of 1:45 PM CST on 4/30/24.
They have stated you’ll be able to monitor you personal filespace standing within the LucidHyperlink app. If you see you’re Disconnected they haven’t been in a position to replace your filespace but.
And a brand new Knowledge Base article is up as effectively.
We have created a Knowledge Base article hosted on our assist web site detailing varied situations – https://t.co/KxT9qdNtwj
— LucidHyperlink (@Lucid_Link) April 30, 2024
I’ve made no secret of my love for cloud storage and collaboration software LucidHyperlink, because it’s an incredible piece of know-how that goes effectively past what a Dropbox or Google Drive can present. But like all cloud service, there may be potential for an outage, and that’s simply what LucidHyperlink has skilled over the past 24 or so hours. According to their standing web page, this seems to be “a malicious attempt against our core metadata service.” This could be a tricky one for lots of LL’s media prospects to swallow as they’ll most certainly be dead-in-the-water since LucidHyperlink’s core service is streaming media, on-demand, from the cloud vs. one other service that may have the media synced domestically.
The restoration course of is a 2-step course of: 1) construct the infrastructure and a pair of) restore every particular person occasion from a particular filespace backup. Our groups are effectively into step one in all that course of, rebuilding the infrastructure.
— LucidHyperlink (@Lucid_Link) April 30, 2024
The engineers are LucidHyperlink are working laborious at restoring the service to working order and getting prospects again on-line. Customers ought to undoubtedly keep an eye on their service status page. They are additionally offering a lot of information via their Twitter account so that’s price keeping track of as effectively.
LucidHyperlink isn’t that outdated and I haven’t ever seen any important downtime whereas I’ve been utilizing them. But this touch upon Twitter is an efficient one when fascinated with this outage.
This is the one outage I can recall of this sort for LucidHyperlink. However it underlines how essential a service it’s develop into for a lot of. An outage is sort of a video server happening however throughout all of your workplaces directly. https://t.co/CiNKrCKvxT
— Ben Holmes (@Bensedits) April 29, 2024
For many editors who’re working remotely with LucidHyperlink saved media, you’ll be able to’t actually do something except you’ve occurred to have pinned all your media into a neighborhood cache. But I’d be that that isn’t the case for many customers.
I don’t work on The Bear by the way in which. Though – That could be too superior.
— Bernie Greengrass ????????♂️???? (@BernardFeinsod) April 30, 2024
I believe it’s price noting that that is the toughest tablet to swallow for any person related to and counting on an internet service. If the related service has an outage, most certainly, you’ll be able to’t work. If your web connection goes down, most certainly, you’ll be able to’t work. But in our internet-connected and cloud-dependant age it’s a actuality we should face. Perhaps it is a good time to judge each your cloud-service backup methods (I routinely again up NLE initiatives off of the cloud service they dwell on) and day-of workflow if a service or your web goes down.
